How will my order be delivered to me?
Answer:
We offer free shipping on all products within the United States. (Delivery is not available to small islands and military zones outside the continental United States)

Using recognized carriers, including UPS, USPS, and FedEx, our priority is to ensure you receive your package effortlessly. You'll receive a shipping confirmation email with a tracking number as soon as your order has been shipped.Usually, the shipping takes about 5-7 business days within the US.
Is there a warranty on the Myves?
Answer:
Yes, there is a 1-year warranty included with Myves Products, such as Myves-P1 Food Purification Box, Myves-B2 Multifunctional Blender, and Myves-X1 Electric Hand Mixer.
P1 - Do you have 3rd party lab test results?
Answer:
Yes, SGS is one of the most trusted lab testing organizations, and their lab tests showed the P1 has a up to 99% removal rate of the most commonly used pesticide.
P1 - How to use Myves-P1?
Answer:
Just 3 simple steps to taste fresher and cleaner! All you need are P1 and tap water.

1. Place it on top of the charging base to charge your Myves-P1. When it is fully charged, the GREEN light will be on.
2. Press the button on the top of the device and submerge it into tap water with your fruits or veggies for 10 mins(Rapid cleaning mode) or 15 mins(Deep cleaning mode).
3. Give your fruits and veggies a quick rinse under the tap before enjoying your clean, safe, and delicious food!

*Tips: To avoid causing damage to the P1 device, please do not operate the product if there is no water in the container or the device is not overwhelmed by water.
P1 - What is the difference between the two modes of Myves-P1?
Answer:
Rapid cleaning mode – the working time of this mode is 10 minutes, it is suitable for fruits and vegetables.

Deep cleaning mode – the working time of this mode is 15 minutes, it is for other objects such as meats, seafood, baby accessories, tableware, etc.
P1 - Are there any parts of Myves-P1 that need periodic replacement?
Answer:
The P1 is a one-time investment that is built to last. There are no expensive filters or other parts that need to be replaced.
P1 - How often should I clean the Myves-P1?
Answer:
It is recommended to clean it once every three months with the process below:

1. Make sure the product is not operating (Turn it off);
2. Soak the host in a container with tap water that submerges the host;
3. Add 5-10mls vinegar into the container and leave to set for at least 60 minutes;
4. Rinse it with clean water.

*Tips: For optimal cleaning results, we recommend giving your Myves-P1 a quick rinse after every use.
P1 - Which type of power adapter should I use for Myves-P1?
Answer:
We recommend you use a 5W USB power adapter to charge P1.
P1 - Is Myves-P1 travel-friendly?
Answer:
Yes, it is absolutely travel-friendly. It is compact, lightweight, and easy to carry, making it convenient to use on the go. Whether you're camping, traveling, or just need to purify your food while away from home, the P1 is a great option.

Additionally, P1 is wireless charging, built-in 2600 mAh battery, and can be used 6-8 times when fully charged.
P1 - Can Myves-P1 purify metal or is it only for fruits and vegetables?
Answer:
We do not recommend using P1 to purify metal products. Hydroxyl groups generated during operation might oxidize the metal objects you put in.

Besides fruits and vegetables, you can also use P1 to purify seafood, meat, plastic baby accessories, tableware, etc.
B2 - What Can I Do/Make with Myves Blender-B2?
Answer:
Myves-B2 equipped with both blending blades and grinding blades can handle a wide variety of kitchen tasks, making it a versatile and valuable tool in any kitchen.

Here are just a few examples:
1. The 6-leaf blending blades work great for crushing ice, blending frozen drinks like smoothies or juice, and making sauces.
2. The 2-leaf blades are perfect for grinding beans, spices, coffee, and nuts.
B2 - How do i use Myves-B2?
Answer:
Myves Myves Blender-B2 is easy to use.

1. Plug in the power pod and place it on a clean, dry, level surface such as a countertop or table.
2. Add ingredients to the Myves Cup.
(DO NOT add ingredients past the MAX line on the cup.)
3. Place the 6-leaf/ 2-leaf Blades Assembly on the top of the cup and turn counterclockwise to seal.
4. Place the blender jar on the host, and turn it counterclockwise to lock it. Press and hold the button to blend or grind.
(Each working circle should not exceed 30 seconds.)
5. Release the button and unplug it, now you can enjoy yours.

*Please read The User Manual for more details.
B2 - Do I need to prep my ingredients before blending?
Answer:
For best results, cut ingredients into pieces. Place frozen ingredients in the cup last.
B2 - What are the blades of Myves Blender-B2 made of?
Answer:
They are made of stainless steel.
B2 - Can I use the Myves-B2 for grinding coffee beans or nuts?
Answer:
Yes. the Myves Blender-B2 is equipped with a 2-leaf blades and a small batch jar specifically designed for grinding dry ingredients such as coffee beans, nuts, and seeds.
B2 - Are the pieces dishwasher safe?
Answer:
The containers and To-go Cup Lid of Blender-B2 are dishwasher safe.

*Tips: It's always a good idea to check the manufacturer's instructions before you putting these items in your dishwasher.
X1 - What comes in the package with the Myves Hand Mixer-X1?
Answer:
The Myves-X1 package includes the mixer host, two optimus beaters, two dough hooks, a pro whisk, and a user manual.
X1 - How many speed settings does the Myves-X1 have?
Answer:
The Myves-X1 has 5-speed transmission settings, which can be adjusted as your requirement.

There is a dedicated speed control button can be adjusted at any point while using the mixer.
X1 - Can the Myves-X1 be used for cake batters, egg whites, and whipped cream?
Answer:
Yes, the Myves-X1 is efficient for cake batters, egg whites, and whipped cream, thanks to its powerful motor and different types of beaters.
X1 - Is the Myves-X1 easy to clean?
Answer:
Yes, The beater eject button of Myves-X1 can help you easily release accessories. And easy to clean as its metal accessories are dishwasher safe. However, the mixer host cannot be immersed in water.

*Tips: It's always a good idea to check the manufacturer's instructions before you putting these items in your dishwasher.